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communication chart

SOME EXAMPLES ON HOW CROSS CULTURAL MISUNDERSTANDING HAPPEN – SHARE THIS CHART WITH YOUR COLLEAGUES TO START SOLVING THEM

When yourIsraelicolleague says

Israelisusually mean

Someone fromanother culturemight hear / think

You are wrong

I disagree with your point of view and want to discuss it some more so that we can reach agreement on the best approach

You are insulting me. There is no room for discussion because you have negated me. I should back off and not discuss this anymore.

No problem

Were good

Some lingering problem here, I will need to make more effort to fix this

When yourAmericancolleague says

Americansusually mean

Israelisusually hear / think

I would appreciate if you could get this done by Monday

The drop-dead, final deadline for this is Monday

It would be nice to get it done by Monday, but not essential. Later than Monday will also be okay

When someone fromanother culturesays.

Someone fromanother culturemay mean

Israelisusually hear / think

That is an original suggestion

You must be crazy to suggest that

Good suggestion originality is highly valued.